1. What types of sneakers does Zarllo KICKS™ offer?
Zarllo KICKS™ offers a diverse range of sneakers, including athletic performance shoes, lifestyle sneakers, casual wear, and exclusive limited editions from top brands.
2. How do I find my size?
To find your perfect fit, check our Size Guide located on each product page. Remember, sizes can vary by brand, so it's important to compare with your usual size and measurements.
3. What is your return and exchange policy?
We accept returns and exchanges within 10 days of your purchase. Items must be unworn and in their original packaging. Please refer to our Return Policy for complete details.
4. How long will shipping take?
Orders typically ship within 1-5 business days. Shipping times vary based on your location. After your order ships, you will receive a tracking number to monitor its progress.
6. What payment methods do you accept?
We accept all major credit/debit cards, and other secure payment options for your convenience.
7. Are the sneakers sold at Zarllo KICKS™ authentic?
Absolutely! All sneakers sold at Zarllo KICKS™ are 100% authentic and sourced directly from authorized distributors.
8. Can I pre-order limited edition sneakers?
Yes! We occasionally offer pre-orders for limited edition releases. Be sure to subscribe to our newsletter for the latest updates on upcoming drop dates.
9. What should I do if I received a defective item?
If you receive a defective item, please reach out to our customer service team within 7 days of receipt. We will assist you with a return or exchange.
10. Do you have a rewards or loyalty program?
Yes! Zarllo KICKS™ features a rewards program that allows you to earn points on every purchase, which can be redeemed for discounts on future orders. Check our Loyalty Program page for more details.
11. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. Changes can only be made if your order hasn't already been processed and shipped.
12. How can I contact Zarllo KICKS™ customer service?
You can reach our customer support team via email at zarllosuppot@gmail.com or through the contact form on our website. We’re available to assist you 24/7
13. Does Zarllo KICKS™ have physical store locations?
Currently, Zarllo KICKS™ operates exclusively online. Stay tuned to our website and social media for updates on potential pop-up stores or events.